Brighton and Hove Vacation Packages

The suite looked nothing like the photos. But it was well located and very clean.

Beautiful new hotel in the perfect London Mayfair location still close to Trafalgar, Soho. No nice grand entry, breakfast restaurant so so, rooftop bar neat. Biggest downside is so many rooms that just look out into another room very close by so we tended to just leave drapes shut for privacy which just feels wrong for a $2000 room

The only thing good and accurate about the property was the location. The property was advertised as air conditioned both units were broken and despite three requests repairs were never made. Additionally a notice of insect extermination was left from the prior week. There were bugs in the bed in the bathroom and kitchen. The linens were not changed and ants got into luggage and toiletries. No price concessions were offered. I would not allow this property to post on the site. Communication was poor throughout. Additionally a watch was left at the property but was never found by staff.